Enable your organisation with Enterprise Cloud – your own fully resilient, virtual data centre.
At Firstserv, we work with our clients to not only help them on their digital transformation journey but also to find the best cloud fit for their business. Whether you need a multi-tenant, private, public or a combination of the two via hybrid or multi-cloud environments, Firstserv has a solution to fulfil your business’ needs. We deliver and manage best-of-breed cloud services.
Since our inception, we have built an expansive range of internal expertise to assist customers on their journey to the cloud. We provide customisable cloud solutions on cutting-edge, high-performance Dell and HP hardware. Incorporating all-flash storage with an N+N Ethernet and Fibre Channel fabric, our cloud infrastructure has been built to offer you the flexibility, scalability and performance you need to support your business solutions.
Beyond our core Infrastructure as a Service (Iaas) capabilities, Firstserv offers additional Business Continuity services including Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS) as well as a range of managed service offerings to provide you with as much support as you need for your infrastructure.
All of Firstserv' cloud services offer 24x7 monitoring and technical support from our UK-based, in-house Support Team providing access to technical expertise whenever you need it. As with all of our offerings, whatever your business needs, we’re here to help.
Data Managed Services
Our Managed Services offerings allow our clients to fully outsource their IT system management and support enabling them to focus on their core business deliverables, safe in the knowledge that their systems are secure and running optimally. Our centralised Service Desk delivers IT incident resolution to businesses throughout the world, operating on a 24x7 basis and staffed by a team of highly qualified, experienced first, second, and third line engineers.
Our IT Managed Services suite delivers continuity and security through a range of best-in-class vendors, all managed by specialist product teams. We implement and manage antivirus, backup, disaster recovery, mail and web security, and remote system monitoring and management on behalf of our clients.
These services integrate seamlessly, allowing our clients to benefit from the highest levels of performance, uptime, security, and availability, all with minimal management overheads.
Alongside these Managed Services, Firstserv provide a range of Infrastructure Management Services (IMS). IMS refers to the enterprise-wide administration of distributed systems that support the business operation. This includes, but is not limited to, all servers, configuration, performance, security, and availability.
Our IMS and Managed Services combine to offer an end-to-end package that helps our clients maintain functional, secure IT infrastructures.