Enable your organisation with Enterprise Cloud – your own fully resilient, virtual data centre.
Cloud platform & data managed services
CLOUD PLATFORM
At Firstserv, we don’t just guide businesses through digital transformation — we deliver cloud solutions that drive performance, resilience, and growth. By working closely with our clients, we identify the right cloud strategy for their organisation, whether that’s multi‑tenant, private, public, or a tailored hybrid or multi‑cloud environment. Whatever your requirements, Firstserv provides a solution designed to fit your business — not the other way around.
Built on years of hands‑on experience, our deep in‑house expertise ensures a smooth, secure transition to the cloud. Our highly scalable, enterprise‑grade private cloud platforms are hosted entirely within our own data centres and powered by Next Generation Network (NGN) architecture. Using cutting‑edge Dell and HP hardware, all‑flash storage, and fully resilient N+N Ethernet and Fibre Channel fabric, our infrastructure is engineered to deliver exceptional performance, flexibility, and scalability — ready to support your most critical workloads.
Beyond our core Infrastructure as a Service (IaaS) offering, Firstserv strengthens your operational resilience with a complete suite of Business Continuity solutions, including Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS), and flexible managed services. Whether you want full infrastructure management or targeted expert support, we tailor our services to meet your exact needs.
Every Firstserv cloud service is backed by 24×7 monitoring and technical support from our UK‑based, in‑house support team — giving you direct access to experienced engineers whenever you need them, with rapid response times and proactive management as standard.
Whatever your cloud ambitions — from optimisation to full transformation — Firstserv delivers secure, high‑performance cloud solutions that scale with your business today and into the future.
Data Managed Services
Firstserv’s Managed Services enable you to fully outsource the management and support of your IT environment, freeing your internal teams to focus on what matters most — driving your business forward. With Firstserv in control, you gain complete peace of mind knowing your systems are secure, resilient, and performing at their best.
Our centrally managed 24×7 Service Desk provides fast, effective incident resolution to organisations worldwide. Staffed by highly skilled first‑, second‑, and third‑line engineers, our support team delivers expert assistance whenever you need it — minimising downtime and keeping your business moving.
Our comprehensive Managed Services suite delivers enterprise‑grade continuity and security using best‑in‑class technologies, all overseen by dedicated specialist product teams. We design, implement, and manage critical services including antivirus protection, backup, disaster recovery, email and web security, and proactive remote monitoring — taking the burden of IT management off your shoulders.
These services are fully integrated to deliver maximum performance, uptime, security, and availability — all while reducing complexity and management overheads for your business.
Complementing our Managed Services, Firstserv also offers a full range of Infrastructure Management Services (IMS). IMS provides enterprise‑wide administration of your distributed IT environment, covering servers, configuration management, performance optimisation, security, and availability — ensuring your infrastructure remains robust, compliant, and future‑ready.
Together, Firstserv’s Managed Services and IMS deliver a complete end‑to‑end solution, giving you a secure, high‑performing IT infrastructure that supports business continuity, scalability, and long‑term success.
