Cookies Policy

This page goes through Firstserv privacy notice outlining important information, as well as the data they may collect about you and how it is collated.


FirstServ Ltd uses Cookies on our Website to help our users - nothing else! We do not give your details away, tell other companies what you attempted to buy (or looked at) and we do not follow you around the internet with adverts!

There are 3 types of Cookies.

Essential website critical & performance Cookies (used on FirstServ Ltd)

Allows you to use a website to its full specification. For example: can allow you to buy things via a shopping basket.

Anonymous Statistical Cookie (used on FirstServ Ltd)

Tells the website owner how visitors the site gets - contains no information about the individual.

Targeting and Advertising Cookies (not used on FirstServ Ltd)

Can send information to other websites - this allows them to advertise more effectively. There are some websites out that analyse your behaviour and then attempt to advertise to you as you browse other website on the Internet. Some websites even pass on this information to 3rd parties.

You may have seen adverts that follow you around the internet e.g. if you once looked at a bracelet, on the next site you visit an advert for the same bracelet - FirstServ Ltd does not use this technology.

We only allow Essential Cookies that will allow you to use our website to its full specification, and Anonymous Statistical Cookies that can help tell us what's popular on our website. We do this to allow us to see trends on our website & products, but more importantly, so we can spot problems.

We are always trying to improve this communication, and will be updating this page when our audits are complete.

Below is a summary of the types of Cookies used on FirstServ Ltd


"Essential Cookies" let you buy products, search for domain names and also get discounts on our products. They do not track your behaviour and are not passed onto anyone.

Accepting these Essential Cookies is a pre requisite of using this website. We cannot guarantee your security or user experience should you choose to block these Cookies.

Cookie Name Description
GBP This ensures you have the correct currency selected
CURRENCYTYPE This ensures you have the correct currency selected
COUNTRYCODE This tells us which part of the world you are from – to allow changes of currency
CONTINENT This tells us which part of the world you are from – to allow changes of currency
BASKET TOTAL This tell us what you want to purchase
BASKET COUNT This tell us what’s in your shopping basket
PHPSESSID Allows you to move around the site with a shopping basket
LIVEHELPSESSION Allows you to use our Live Chat Support


Statistical cookies do not contain any personal information– they simply tell us how our website is performing – essential for us to improve customer experience.

These statistics the Cookies provide tell us if there are problems, and will also give us some indication (anonymously) as to what our customers are interested in.

Cookie Name Lifespan Google Analytics Anonymous Tracking
_utmz 6 months Used on this website
_utmc Session Used on this website
_utmb 30 minutes Used on this website
_utma 2 years Used on this website
_utmt 10 minutes Used on this website
_utmxx 18 months Used on this website


If you dont want to use Cookies - there are several ways of changing your settings. But please remember if you disable the use of Cookies completely you may not be able to use some websites.

Below are some links that relate to the type of Internet Browser you may use.

Internet Explorer


Google Chrome