Knowledge & experience
Why Firstserv
About Firstserv
Firstserv is a government-approved specialist provider of assured cloud services for the UK public & private sector, offering a wide range of managed services.
Formed in 1998, we have over 25 years of experience of the hosting business, and have developed a large body of knowledge, procedures and accreditations.
A stable client base and year-on-year growth have enabled Firstserv to increase turnover and profit, growing to the global team we are today. Firstserv is robust and well funded by a private investors.
So, what makes us different?
We are UK - based, with UK support and UK data centres and our best - of - breed technology can be trusted to keep you online, 100% of the time. Every client has their own dedicated account manager and when technical assistance is required, support is delivered by a named engineer – you’re more than just a ticket in a queue.
Whether you need a simple, packaged solution to help you get off the ground or something more complex and tailored to support business growth – we’ve got you covered.
A Walk Down Memory Lane
Firstserv has achieved ISO 14001 Environmental Management Certification. ISO 14001 is an international certification that ensures that Firstserv takes its responsibilities towards the environment seriously to reduce their potential impact on the environment and ensure legal, regulatory, and contractual compliance and the protection of our brand.
Firstserv achieves ISO 14001 Environmental Management Certification
05 / 2024
We are refreshed our visual identity in order to better communicate company values
10 / 2022
G-Cloud 13 Approved Supplier for Secure Cloud Services UK
09 / 2022
We’re delighted to announce that Firstserv has been included in the Government’s latest G-Cloud 13 framework as a certified supplier of cloud services to the public sector. The framework provides a direct and compliant channel for organisations to purchase services, such as application hosting, software, and support, through an accredited portal called Digital Marketplace.
Firstserv completed the deployment of a brand-new enterprise cloud located in OVH London Data Centre. This additional point of presence, complementing the existing infrastructure in Interxion, provides disaster recovery capabilities and further operational redundancy.
Firstserv Enterprise Cloud in New London Data Centre
06 / 2022
Firstserv achieves ISO27001 Information Security Management Certification
01 / 2021
Firstserv today announces that it has achieved ISO27001 Information Security Management Certification. ISO27001 is an international certification that ensures that Firstserv’s core platforms, billing, data management, fulfilment and support meet the standards for information security.
We’re delighted to announce that Firstserv has been included in the Government’s latest G-Cloud 12 framework as a certified supplier of cloud services to the public sector. The framework provides a direct and compliant channel for organisations to purchase services, such as application hosting, software, and support, through an accredited portal called Digital Marketplace.
G-Cloud 12 Approved Supplier for Secure Cloud Services UK
09 / 2020
As part of our continued growth, Firstserv are delighted to announce we have moved to bigger, swankier offices
09 / 2018
New acquisition will be operated as a stand-alone brand in the Firstserv managed data division, representing a mix of managed hosting, cloud hosting, virtual private, private and hybrid and complex web hosting
Firstserv Ltd has acquired hosting provider GBServers Ltd
05 / 2018
Firstserv has today unveiled its new website. This new site contains more content, improved layout and navigation and animated flash tutorials. The new structure will allow us to expand and extend the functionality and content of the site in a more ordered way. If you would like to make a comment about the site, please let us know.
Firstserv has launched a new company website
09 / 2017
Firstserv's Disaster Recovery as a Service
08 / 2017
Firstserv's industry leading Zerto DRaaS solution is launched, offering customers a rapid response in the event of a catastrophic failure of their hosting environment or even the primary datacentre itself.
Firstserv's industry leading backup system is launched, offering customers daily and hourly website backups that are stored in a separate offsite data centre.
Firstserv's Managed Backup as a Service
07 / 2017
Firstserv has acquired client base managed hosting and cloud providers ServerStream and Register1
03 / 2017
Both client base aquisition will be integrated into Firstserv managed data division, representing a mix of managed hosting, cloud hosting – virtual private, private and hybrid – and complex web hosting.
Firstserv is pleased to release the latest version of its customer control panel. The extensive improvements will make it easier for customers to manage their billing, domains, DNS and tickets.
Improvements to Customer Control Panel
09/ 2016
Firsserv's Enterprise Monitoring Services
08 / 2016
Firstserv's industry leading backup system is launched, offering customers daily and hourly website backups that are stored in a separate offsite data centre.
