overview

Our Colocation service is perfect for companies wishing to outsource their IT infrastructure, allowing you to manage your own hardware, whilst taking away the headache and costs of maintaining a datacentre.

world-class datacentre

Leverage our state-of-the-art facilities in London Docklands.

flexible packages

Providing a range of options from 1U to 47U rackspace, with the ability to combine any additional services or rented equipment.

premium network connectivity

Ensure the best connection speeds and capacity for your online business, with guaranteed network uptime.

continuous availability

Redundant systems throughout the datacentre ensure continued service in the event of a failure.

maximum security

With multiple security features you can be confident your IT infrastructure is in safe hands.

datacentre accreditations

With PCI and ISO accreditations our colocation packages provides the perfect environment for your hardware.

features

comprehensive colocation

Our fully flexible colocation packages offer the choice between 1U rack space and full 47U lockable cabinets within our state-of-the-art facilities. Our specialists will install your equipment and provide access to myFirstServ where you can remotely reboot your systems and monitor any rented equipment. Whether you just need colocation space or wish to combine your hardware with any of our solutions and managed services, the choice is yours.

guaranteed network uptime

We operate our own autonomous network with multiple connections to the world's best Tier-1 providers. This best-of-breed, fully redundant network has had zero downtime since its inception, meaning your business will remain online, 100% of the time, backed up by our enterprise class SLA.

premium connectivity

As one of the few remaining hosting providers in London Docklands, our unique location ensures the lowest latency connection to the UK's main peering points. With multiple connections to the best Tier-1 providers you can be certain you'll receive high-speed, high-capacity, resilient connections to the UK and the rest of the world.

built for redundancy

The datacentre has been specifically built with redundant features to ensure continued service in the event of a failure. Key features include diverse power feeds from separate substations, next generation diesel rotary UPS and backup generators, multiple network connections, redundant air conditioning and fire detection/suppression systems to protect your most critical assets.

datacentre security features

Our datacentres are built to the highest industry standards and security is paramount. With 24 hour CCTV video recording and surveillance, retina scanning, biometric airlock, electronic PAC card access and human verification to enter the facility, you can be certain your infrastructure is safe and secure.

regulatory compliance

Our datacentre is a certified PCI DSS Level 1 Service Provider, ensuring compliance with the Payment Card Industry Data Security Standard for processing, storing or transmitting cardholder information. All of our datacentres conform to the ISO 27001 standard for Information Security Management, ISO 9001 for business Quality Management and ISO 14001 for Environmental Management. In addition they are audited by the Centre for the Protection for Critical National Infrastructure (CPNI).

support

All colocation customers have access to our 24/7 in-house support team and the myFirstServ customer portal where you can remotely reboot your systems and monitor any rented equipment.

Support

Our friendly support team are available 24/7 to monitor, advise and make requested changes to your infrastructure. We measure all response times via the myFirstServ support ticket system to ensure we deliver a fast and effective service that is second to none.

myFirstServ

The unique and powerful myFirstServ customer portal gives you up-to-the-second information about your environment, providing the ability to instantly reboot your co-located hardware and enabling pro-active monitoring and management of any rented equipment. Accessible online or via your iPhone, iPad or mobile device, our simple management tools make it quick and easy for you to take control from anywhere in the world.